Legal Terms

Introduction

Welcome to Rayvé. These Terms & Conditions (“Terms”) govern your use of our website, products, and services.

By accessing or purchasing from Rayvé, you agree to be legally bound by these Terms.

If you do not agree, please do not use our website or services.

 

2. Eligibility

By using this website, you confirm that:
•You are at least 18 years old, or
•You are using the website under supervision of a parent/guardian
•You are legally capable of entering into binding contracts under Indian law

 

3. Products & Use

Rayvé offers skincare and sun protection products intended for cosmetic use only.
•Products are for external use only
•Individual results may vary
•We recommend a patch test before first use
•Our products are not intended to diagnose, treat, cure, or prevent any medical condition

Rayvé is not liable for misuse, allergic reactions, or failure to follow usage instructions.

 

4. Pricing & Payments

•All prices are listed in INR (₹) unless stated otherwise.
•Prices are subject to change without prior notice.
•We reserve the right to refuse or cancel orders at our discretion.
•Payments must be made through approved payment gateways on our website.

In case of pricing errors, Rayvé reserves the right to cancel such orders.

 

5. Shipping & Delivery

•Delivery timelines are estimates and not guaranteed.
•Rayvé is not responsible for delays caused by courier services, weather, strikes, or force majeure events.
•Risk of loss passes to the customer upon delivery.

 

6. Returns & Refunds

Due to hygiene and safety reasons, skincare products may not be eligible for return once opened.

Returns may be accepted only if:
•The product is damaged in transit
•Incorrect product was delivered

Claims must be made within 24 hours of delivery with photographic evidence.

Refunds (if approved) will be processed to the original payment method within 5-7 business days.

 

7. Intellectual Property

All content on this website including:
•Brand name “Rayvé”
•Logos
•Product formulations
•Images
•Text
•Packaging design
•Marketing materials

are the intellectual property of Rayvé and may not be copied, reproduced, or distributed without written permission.

 

8. Limitation of Liability

To the maximum extent permitted under Indian law:

Rayvé shall not be liable for:
•Indirect or consequential damages
•Skin reactions or allergic responses
•Loss of profits or business interruption
•Misuse of products

Our total liability shall not exceed the amount paid for the product purchased.

 

9. User Conduct

You agree not to:
•Use the website for unlawful purposes
•Attempt to hack, disrupt, or misuse the website
•Post false or defamatory reviews
•Infringe on intellectual property rights

Violation may result in termination of access.

 

10. Privacy

Your use of our website is also governed by our Privacy Policy.
Privacy Policy

 

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert City, e.g., Ahmedabad, Gujarat].

 

12. Modifications

Rayvé reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of revised Terms.